For common area and community maintenance or repair, simple log in to your portal and submit your maintenance request. We ask you to describe the issue and attach if possible images of the issue that needs to be taken care of.

Before submitting your maintenance request, check if you did some initial troubleshooting and try to attempt to resolve the issue yourself. If you need to request a maintenance issue, please make sure that you describe the ticket as good as you can. Pictures go a long way, please attach pictures of the situation so that we can better qualify the issue.

Please remember, if a maintenance request has been submitted we will schedule a visit to check. Let us know in your request how a technician can access the home.

If an emergency arises and either you or the property is threatened, please contact the office immediately

Certain repairs and upkeeps are in the responsibility of you the resident. Lawn care, exterior house maintenance, and other general aesthetics are the responsibility of the resident.